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SWE Service Helpdesk

The SWE Service helpdesk is located at the SSCC in Brussels and can be contacted either by email, by phone or by using the web form below.
Please be advised that on the 5th of August 2020 the SWE Portal will be temporarily interrupted due to system maintenance.
Due to exceptional circumstances, the SSCC helpdesk availability via phone may be interrupted. If you leave a voicemail message we will endeavor to answer you as soon as possible. In the meantime we recommend contacting the SSCC helpdesk either via email (helpdesk.swe@ssa.esa.int) or through the webform below. These communication lines are unaffected and we look forward to hearing from you.
Web form:
Click here.
Call +32-2-7903-913 to contact the helpdesk for questions that require immediate attention during office hours: Monday to Friday, 9:00 - 17:00 (CET)
SSA Space Weather Coordination Centre
Space Pole
Avenue Circulaire - Ringlaan, 3
1180 Uccle - Ukkel (Belgium)
Follow us on twitter:@esaspaceweather

For further information about Space Weather in ESA's Space Situational Awareness Programme:

  • Mr Juha-Pekka Luntama, Space Weather Manager
  • Dr Alexi Glover, Space Weather Service Coordinator
Space Situational Awareness Programme Office
European Space Operations Centre
Robert-Bosch-Strasse 5
64293 Darmstadt